Terms of service

TERMS OF SERVICE
Last Updated: November 3, 2026

Welcome to lumivorale. These Terms of Service govern your use of https://lumivorale.shop and purchases made through our online store, subject to mandatory consumer protection rights.

1. ELIGIBILITY
Customers must have legal capacity to purchase merchandise or appropriate parental or guardian permission.

Website use must comply with applicable law.

2. PRODUCT INFORMATION
We make reasonable efforts to present accurate descriptions, photographs, prices, and product availability.

Minor appearance differences may occur due to display settings or manufacturing variations.

Products may be updated or discontinued when necessary.

3. ORDERS AND ACCEPTANCE
Submitting an order constitutes an offer to purchase.

An automated order confirmation acknowledges receipt but does not necessarily establish acceptance.

We may verify payment, inventory, and shipping eligibility before fulfillment.

If a paid order cannot be fulfilled, an appropriate refund will be issued.

4. PRICING AND PAYMENT
Prices and applicable charges will be displayed before payment confirmation.

Customers must provide accurate billing information and use authorized payment methods.

Genuine pricing errors will be handled in accordance with applicable law.

5. SHIPPING AND DELIVERY
Orders are generally processed within 2–3 business days.

Estimated shipping transit time is 20–45 calendar days after dispatch.

Orders with a merchandise subtotal greater than $30 USD qualify for free standard shipping.

Please review our Shipping Policy for details.

Mandatory rights regarding delayed or undelivered goods remain unaffected.

6. TAXES AND DUTIES
Applicable sales tax, VAT, and import obligations will be handled according to relevant laws.

Customers will not be asked to pay additional import duties or delivery-related taxes beyond the checkout total.

7. RETURNS AND REFUNDS
Eligible items may be returned within 30 calendar days after delivery using our authorized free return shipping process.

Approved refunds typically appear in the original payment account within 3–7 business days after issuance, subject to statutory deadlines.

8. CUSTOMER RESPONSIBILITIES
Customers must provide accurate contact, billing, and delivery details.

Fraudulent transactions, unauthorized access, malicious software, and unlawful disruption of website operations are prohibited.

9. INTELLECTUAL PROPERTY
Original website text, branding, graphics, photographs, and other protected materials belong to their respective rights holders.

Unauthorized commercial reproduction or redistribution is prohibited.

10. THIRD-PARTY PROVIDERS
Our website may use Shopify, payment processors, shipping carriers, and other independent service providers.

Third-party terms may apply without reducing mandatory consumer protections.

11. WEBSITE AVAILABILITY
We make reasonable efforts to maintain a secure and functioning website.

Temporary maintenance, errors, or interruptions may occur.

12. LIABILITY
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or rights and liabilities that cannot legally be excluded.

Other limitations apply only where permitted by law.

13. GOVERNING LAW
The applicable governing law depends on the verified legal identity and jurisdiction of the actual contracting seller.

Mandatory consumer protections available in the customer's jurisdiction, including the United Kingdom, remain unaffected.

14. UPDATES
We may update these terms when business or legal requirements change.

Changes do not retroactively remove rights arising from completed purchases.

15. CUSTOMER CONTACT
Store Name: lumivorale
Website: https://lumivorale.shop
Customer Service Email: snyday_28mesne@outlook.com

The contracting seller's verified legal identity and business address must be added before publication.